Case Study
Monday, June 30
11:50 AM - 12:15 PM
Less Details
This session will focus on how voice technology plays a pivotal role in crafting a frictionless in-car digital experience. We will examine the impact of advanced voice recognition and multi-domain support on ensuring smooth, context-aware interactions in dynamic driving environments. The discussion will also cover how voice interactions foster emotional engagement, build cognitive trust, and complement graphical user interfaces in guiding users through car functions. By focusing on both implicit and explicit, proactive and reactive features, we’ll highlight how these elements enhance the overall user experience, positioning voice technology as a cornerstone of modern automotive innovation.
Join this session and learn more about:
Olga serves as a Product Manager for NIO's in-vehicle AI system - the voice assistant NOMI. Relying upon her background in research, product localization, as well as speech dialog development, she enjoys creating advanced voice user experiences. For her, crafting a good technology is about understanding people who use it, and building blocks of a voice assistant (automatic speech recognition, natural language understanding, speech dialog development, text generation, speech synthesis and much more) are bricks needed to create a truly safe, meaningful and joyful car environment. Collaborating with UX researchers, UXUI designers, development teams and other stakeholders, she helps NIO find out which features are needed and how to best deliver them, leveraging different interfaces (VUI, GUI, emotional interface).